FREQUENTLY ASKED QUESTIONS

At In Situ art club, we understand that plans can change, and we strive to provide a clear cancellation policy to accommodate such unforeseen circumstances. Our policy is as follows: - If you cancel your trip within 60 days or more from the start date, you will receive a 100% refund of the total trip cost minus a $200 service fee. - If you cancel between 59 and 32 days from the start of your trip, you will receive a 50% refund of the total trip cost minus the $200 service fee. - If you cancel within 31 days or less from the start of your trip, unfortunately, no refund will be provided. We recommend notifying us as soon as possible if you need to cancel or make changes to your booking, in order to maximize any potential refund you may be entitled to.

Comprehensive travel insurance is crucial for any trip planned through In Situ art club to ensure your peace of mind and financial protection in the event of unforeseen circumstances. It is a mandatory condition of our service that you and all named individuals on your trip obtain travel insurance prior to departure. This requirement is in place because travel insurance covers a range of potential issues such as trip cancellations, medical emergencies, lost luggage, and other travel-related incidents. Should you fail to purchase adequate travel insurance, In Situ art club will not be liable or responsible for any resulting issues or expenses. To safeguard your investment and enjoy a worry-free art travel experience, we strongly recommend securing comprehensive travel insurance as soon as your travel plans are confirmed.

See https://globalrescue.com/#/signup for a recommended third-party travel insurance company.

At In Situ art club, our travel packages are designed to provide a unique and immersive experience focusing on art and culture. Typically, our packages include accommodation, guided tours, local transportation, and entrance fees to various art exhibitions and museums. However, there are certain items that are not included as part of the package. These items are: 1. International airfare. 2. Trip insurance. 3. Alcohol: any alcoholic beverages are at your own expense. 4. Any other items not specifically mentioned: Additional personal expenses and optional activities or services not outlined in the package description are also not included. For a detailed itinerary and specific inclusions of your selected travel package, please refer to the package details on our website or contact our customer support team.